Posts Tagged ‘Small Business Marketing’

Small Business Marketing | How To Write An Article To Grow Your Business

December 23rd, 2009

Do you subscribe to internet newsletters, read books or buy the same magazine or newspaper on a regular basis? If so, why? Well my friends I’m going to take a stab in the dark here and say the main reason for you reading something on a regular basis is because what is being said is of interest to you. Yes I know that assumption or guess is hardly rocket science but when it comes to writing your articles you have to remember that the most important thing is the content. The actual subject of your article isn’t really that important in a way as the chances are there are people out there who will be interested in what you’re writing about. However if you use articles as just another way to promote your business instead of focusing on your readers then I’m afraid your articles won’t be read, won’t be published by many people and won’t bring you results. So if killer content is the key how do you actually make sure you do it? Well here are 5 top tips on how to write an article that if followed will turn your thoughts, observations and words on a particular subject into article gold dust. Top Tip Number 1 – A. I. D. A For those of you already familiar with A. I. D. A you’ll know just how important having a structure to something is (be it a letter, an advertisement, a press release or an article). A. I. D. A being: Attention Interest Desire Action For many articles you will only get a small opportunity to get the readers attention and make them want to read more. Therefore make sure your article begins with a catchy headline and ensure the first paragraph explains what the article is about (in many cases a problem) and how the article is going to solve the problem. So once you get your readers attention, make sure what you’re saying is interesting. How many times have you brought a book based on the cover, the title or what’s written on the back only to start reading it and think BORING! The same applies to your article writing. It is pointless promising the world and delivering next to nothing. Not only will it annoy the reader but it will also put them off your writing long term. Also on the subject of interest make sure what you’re saying is somehow different to the crowd (and believe me in the world of article writing there’s a pretty big crowd). Don’t worry though as they’ll still be hundreds and thousands (and dare I say millions for the right articles) of people wanting to read well written articles. Desire – what do you desire? The secret to great article writing is turning curiosity into a desire to get something. If you do that your article writing will transform your life and the lives of others. By that I mean that you have to make people really want to know what you have to say. Just imagine an article with the headline of “The secret of life finally revealed”. I for one would want to know what it was (PS. . . I do actually know what this is so if you’d like to know please visit the Nettle Helpdesk at http://thenettle. com/helpdesk/index. php and just ask me). Clearly your articles may not reveal such things but for many people across the World what you have to say will be important to them and they will want to know more. Examples being: ”This Years Top 10 Christmas Presents” – people will want to know what they are ”The secrets to playing better golf” – people will read it (I know I would) ”Why 8 out of 10 women prefer Chocolate to Sex” – women will probably want to know who the other 20% are and men will be checking the Top 10 Christmas Presents above to see if they should take the sexy underwear they’ve just brought their partners back to the shop and instead buy them a big bar of chocolate instead! (my tip on this is buy both – well, you never know!) My point is, make people want and desire you knowledge. The final point of A. I. D. A is Action but we’ll look at that more in Top Tip number 5 next month. Top Tip Number 2 – Share your secrets I’m not a religious man myself but I’m sure there’s a passage in the Bible somewhere about in order to receive you must at first giveth. The same is true with articles. The chances are you will be writing about something that you have some expertise in or you have a real passion for. With this in mind you shouldn’t hold back with your knowledge. Instead share your knowledge and yes your trade secrets with your readers. And the good news is even if they don’t agree with you; they will respect you sharing your thoughts with them. Top Tip Number 3 – Benefits If you’re not an Information Technology expert and you have ever gone to purchase a computer you’ll know what I mean here. You go into a computer shop and you’re told all about the latest computer and what features it has. RAM, Hard Drive, Multiple USB’s, Pentium Processors, Prompt Action Mean Drive. OK so I made the last one up but going shopping for a computer might as well be like attending a Rocket Science conference as far as many people are concerned because the sales people focus on the features and not the benefits. All I want to know can I set it up quickly and use the internet, can I write some letters and store accounts information and can I download and play the latest tunes and films. Tell me that and you might have a sale. Make me look stupid by using jargon and technical mumbo jumbo (is mumbo jumbo jargon by the way?) and I’ll smile and way away. Top Tip Number 3 is to focus on the benefits that your article gives. If you’re giving tips on how kittens can be taught to use a litter tray then focus on the benefits that your house and carpet won’t smell of cat wee. If you’re writing on how to get the best insurance deal then focus on you the fact that you will save time and money. Features don’t sell. Benefits do. Use benefits in your article writing and watch your profits increase and your business grow.

Simple Market Research

December 23rd, 2009

As an entrepreneur, you may know every detail about your small business, but can you say the same about your customers? In order to effectively market your products or services, you need to know who’s purchasing them! Market research consists of gathering and analyzing data about your customers in order to understand them better. “By gathering as much data as possible about your clients you can not only keep the customers you already have but also find more customers and increase your profits,” says Louise Johnsson-Zea, small business marketing consultant at ACCION. You don’t need to hire a pro to conduct research on your target market-put your own investigative skills to use and do it yourself! For example, as a storefront owner, you can gather data inexpensively by conducting a survey at your store. By following the steps below, you’ll be well on your way to understanding the market your business serves. Step 1: Determine the Questions You Need Answered. In order to understand your customers, list the questions that are relevant to both your customers and your business. Johnsson-Zea recommends asking yourself and your customers the following: -Who are your current or potential customers? Where do they live? -What do they like about your product or service? -What suggestions do they have for improvement of your product or service? -How did they hear about you? -What newspapers do they read? What radio stations do they listen to? -How much are your customers willing or able to pay for your services? -How much are your competitors charging for similar products, services? -How unique is your product? What makes it unique? Step 2: Get Data from Primary and Secondary Sources. By using basic surveys, information you already have in hand, and conducting basic internet research, you can find the answers to your research questions. Primary sources. This is information obtained directly from your clients through surveys or by analyzing information you already have available in your records. “You can do a simple analysis of billing zip codes to determine where your customers live or look at their title (Mr, Ms. , or Mrs. ) to find out their gender,” suggests Johnsson-Zea. “Also, simple observation of customer behavior can go a long way. Determine areas of your store where customers linger at make note of what products they ask for. “ Secondary sources. This is information that has already been gathered and published by someone else, such as the U. S. Census Bureau statistics. Visit your local library for resources, or spend a few hours online. You can access census information at http://www. census. gov

Marketing On A Shoestring Budget

December 16th, 2009

In order to sell your services or products it is crucial that your customers know that you exist, where they can find you, what you are offering, and why they should buy from you! “Becoming an effective marketer is simpler than you think,” says Louise Johnsson Zea, a small business marketing consultant at ACCION. “Even small business owners on a budget can increase their sales by utilizing a few low-cost marketing techniques. “ 1. Word of mouth. Ask your clients to mention your business to their friends, family, and anyone else they know! 2. Make your customers feel special. Include something very inexpensive with a purchase -everyone loves to get something for free. 3. Order business cards online for free at www. vistaprint. com (you have to pay $5. 95 for shipping and handling). These are perfect to give to customers and to hand out at networking events and meetings. 4. Host an annual event and invite your customers. You could organize a baseball game or a pot-luck picnic. 5. Keep a customer birthday list. On their birthday, send them a card and give them a discount enticing them to buy from your business. 6. Be kind to your customers. It is over five times more difficult to acquire a new customer than to keep an old one. If a customer suffered a bad experience pick up the phone and acknowledge what happened, and offer them a discount on their next purchase. 7. Hand out brochures and fliers. 8. If you have a small store – visit larger companies selling similar products and see how they market their products. 9. Advertise in the yellow pages or in local newspapers. 10. And last but not least, Network, network, network! Johnsson-Zea recommends that small business owners write down all their marketing ideas and strategies, share them with employees to get them excited and involved, and set aside some time weekly to adjust the marketing plan. In no time, you’ll see that by investing (a little) money and time in marketing, your profits will soar!